Profile
GameStop Crossville TN US
GameStop located at 22 The Crossings, Crossville, TN, offers a wide selection of video games, gaming consoles, accessories, and merchandise for gamers of all ages. As a trusted destination for entertainment, the store provides in-person shopping experiences alongside online tools that allow customers to locate the store, check hours, and access maps via ZIP code, city, or state searches. This convenient access ensures customers can plan visits efficiently, whether they’re looking to purchase new titles, trade in used games, or explore the latest gaming technology.
The store operates with extended hours on weekends to accommodate busy schedules, remaining open Monday through Thursday from 12 PM to 7 PM, Friday and Saturday from 10 AM to 8 PM, and Sunday from 11 AM to 6 PM. These flexible hours make it easy for customers to visit during their preferred times. Located at 22 The Crossings, the GameStop store serves as a hub for gaming enthusiasts in the Crossville area, combining retail expertise with a welcoming atmosphere for both casual and dedicated gamers.
Location Reviews
The reviews for GameStop reflect widespread dissatisfaction among customers, with the majority expressing frustration over multiple aspects of the company’s services. Common complaints include poor product quality, such as receiving used or damaged items, missing original artwork or packaging, and discrepancies between advertised and delivered products. Issues with order fulfillment are frequently cited, including delayed shipments, incorrect items, and false claims about shipping timelines. Customers also report significant problems with the company’s website, noting bugs, failed address saves, and delivery errors. Additionally, many reviewers criticize the lack of compensation or apologies for these issues, with some highlighting particularly poor customer service experiences.
The overall sentiment is strongly negative, with several reviewers stating they will no longer do business with GameStop due to repeated failures in service and product reliability. Concerns about the company’s reputation and potential closure of stores are also mentioned, as some customers believe GameStop’s practices are harming its standing in the gaming and collectibles market. While no positive aspects are explicitly highlighted in the reviews, a few comments acknowledge the efforts of individual employees, though these are overshadowed by systemic issues reported across multiple touchpoints, including both in-store and online experiences.