Profile
GameStop Cranberry PA US
GameStop located at 322 Grand Central Mall, Vienna, WV 26105 is a popular destination for gamers seeking the latest video games, consoles, and accessories. The store offers a wide selection of new and pre-owned gaming products, along with trade-in programs for consoles and games, making it a go-to spot for both casual and dedicated players. Notable features include extended hours of operation, with the store open Monday through Saturday from 11:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM, ensuring convenient access for customers.
While specific customer ratings and reviews are not provided, the store’s consistent hours and location within a mall suggest a focus on accessibility and community engagement. For directions, the store is situated at 322 Grand Central Mall, Vienna, WV 26105, and additional contact details such as phone number and map links can be found on the GameStop website or through local business directories. Whether shopping for the latest releases or seeking trade-in options, this location aims to cater to the needs of gamers in the area.
Location Reviews
GameStop’s reviews, as presented, are overwhelmingly negative, with all 670 reviews rated 1 star. The majority of feedback highlights significant dissatisfaction with the company’s operations, particularly regarding product quality, order fulfillment, and customer service. Customers frequently report receiving damaged or incorrect items, such as incomplete orders (e.g., only receiving one of two purchased Nintendo Switches), subpar products (e.g., used or scratched games mislabeled as new), and poor handling of replacements or returns. Additionally, users criticize the website for technical issues, including bugs, failed deliveries, and false claims about shipping timelines.
Common complaints also include allegations of deceptive practices, such as undervaluing trade-ins with broken equipment and failing to deliver promised items. While no positive aspects are explicitly mentioned in the provided reviews, the text emphasizes the verification process of ConsumerAffairs, which ensures reviews are authentic. However, the overall sentiment is strongly negative, with customers expressing frustration over repeated service failures, lack of compensation for delays or errors, and a perception of declining trust in the brand.