Profile
GameStop Akron OH US
GameStop, located at 1505 S Arlington St, Akron, OH, is a retail store specializing in video games, gaming consoles, and electronics. The business offers a wide selection of new and used video games, trade-in services for gaming hardware and software, and repair options for consoles and accessories. It also provides access to exclusive in-store promotions and events for gaming enthusiasts.
However, recent reports indicate that GameStop has closed locations in multiple states, including Ohio, where this Akron store is situated. Despite multiple requests for comment from USA TODAY, the company has not responded to clarify the status of this particular location or the broader closures. Potential customers are advised to verify current operating status directly with the store or through official GameStop channels.
Location Reviews
The overall sentiment of the reviews is predominantly negative, with customers expressing widespread dissatisfaction across multiple aspects of GameStop’s operations. Commonly mentioned issues include poor product quality, such as receiving used or damaged items, missing original packaging, and incorrect product descriptions. Many reviewers highlighted problems with order fulfillment, including delayed or incomplete deliveries, lost packages, and inconsistent shipping timelines. Additionally, customer service was frequently criticized for being unresponsive or dismissive, with reports of no compensation for extended wait times or unresolved issues.
Several specific complaints were repeated, such as receiving defective or used items instead of new products, discrepancies between advertised and delivered items (e.g., “Certified Pre-Owned” labels on games marketed as new), and a poorly functioning website plagued by technical glitches. Some reviewers also noted that replacement items failed to address initial concerns, further exacerbating frustration. While no positive aspects were consistently highlighted, a few comments suggested that the company’s practices could lead to long-term reputational damage. Overall, the feedback underscores significant dissatisfaction with GameStop’s reliability, transparency, and customer support.