Profile
GameStop Hicksville NY US
GameStop located at 653 Broadway Mall in Hicksville, NY, is a premier destination for gaming enthusiasts seeking the latest video games, consoles, and accessories. The store offers a wide selection of new and pre-owned video game titles, including popular franchises and exclusive releases, alongside a variety of gaming hardware such as PlayStation, Xbox, and Nintendo systems. Customers can also find essential accessories, including controllers, headsets, and gaming peripherals to enhance their experience.
Notable for its convenient location within the Broadway Mall, the GameStop provides a welcoming environment for shoppers of all ages. The store supports eco-friendly practices through its trade-in program, allowing customers to recycle older consoles and games for store credit. Additionally, the location offers in-store services such as game repairs and customer support, ensuring a comprehensive gaming experience. Whether browsing for the latest titles or seeking assistance with gaming needs, GameStop at 653 Broadway Mall remains a trusted hub for the local gaming community.
Location Reviews
The available reviews for GameStop on ConsumerAffairs are predominantly negative, with all 670 reviews rated 1 star (100% of total ratings). The sentiment reflects widespread dissatisfaction, particularly concerning product quality, order fulfillment, and customer service. Common complaints include receiving used or damaged items instead of new products, missing components, and misleading descriptions (e.g., games arriving without original artwork or packaging). Issues with trade-in valuations, such as being offered significantly below market value for consoles, and poor handling of returns or replacements are also frequently cited.
Negative feedback highlights systemic problems, including delayed or incomplete shipments, a poorly functioning website with technical bugs, and inadequate customer support. Some reviewers mention being left without compensation for extended wait times or errors, while others criticize the company’s reputation and business practices. No positive aspects are consistently mentioned in the reviews, with customers emphasizing a lack of trust in both product quality and the company’s integrity. The overall sentiment underscores significant frustration among consumers, with many expressing concerns about GameStop’s long-term viability due to these recurring issues.