Profile
GameStop Linden NJ US
GameStop located at 695 W Edgar Rd, Linden, NJ, is a premier destination for gaming enthusiasts seeking the latest video games, consoles, and accessories. The store offers a wide selection of new and pre-owned titles, including popular franchises and exclusive releases, alongside a variety of gaming hardware such as PlayStation, Xbox, and Nintendo systems. Customers can also take advantage of trade-in programs, allowing them to exchange used games and consoles for store credit.
Notable features of this location include a welcoming in-store environment, knowledgeable staff who can assist with product recommendations, and opportunities to engage with gaming communities through events and promotions. Whether browsing for the latest tech, exploring retro classics, or seeking competitive pricing on gaming essentials, GameStop at 695 W Edgar Rd provides a comprehensive shopping experience tailored to gamers of all ages.
Location Reviews
The majority of reviews for GameStop express dissatisfaction, with customers frequently citing issues related to product quality, delivery, and customer service. Common complaints include receiving items in poor condition, such as scratched or dirty games, missing original artwork, and products labeled as “Certified Pre-Owned” despite being advertised as new. Multiple reviewers reported discrepancies between product descriptions on the website and the actual items received, while others noted delays in shipping, lost packages, and false advertising regarding delivery timelines. Additionally, several users criticized the company’s website for technical glitches, including failure to save address information and improper order tracking.
Customer service was another recurring point of frustration, with many reviewers highlighting a lack of compensation or apology for delays or errors, such as receiving only one of two ordered Nintendo Switch consoles after a month-long wait. Some customers also expressed concerns about deceptive practices, including the use of broken monitors for trade-ins to undervalue consoles and inconsistent replacement policies for damaged or incorrect items. While a few reviews acknowledged that employees were not directly at fault, the overall sentiment remains strongly negative, with many customers advising against purchasing from GameStop due to repeated issues with reliability and trustworthiness.