Profile
GameStop Bismarck ND US
GameStop at 706 Kirkwood Mall in Bismarck, ND, offers a wide selection of video games, gaming consoles, accessories, and trade-in services for gamers of all ages. As a trusted retailer, the store provides both new and pre-owned gaming products, along with expert advice and customer support to enhance the gaming experience. Conveniently located within Kirkwood Mall, it serves as a hub for local gamers seeking the latest releases, exclusive titles, and competitive pricing.
The store operates extended hours to accommodate busy schedules, with weekday hours from 12 PM to 8 PM and weekend hours from 11 AM to 9 PM on Fridays and Saturdays, closing at 8 PM on Sundays. Customers can also utilize GameStop’s online tools to locate this store via ZIP code, city, or state, along with detailed information about hours, directions, and maps. This accessibility ensures a seamless shopping experience for both in-store visits and online planning.
Location Reviews
GameStop reviews present a mixed picture, with overall sentiment leaning toward dissatisfaction but with notable exceptions. Positives include praise for certain employees, such as Ozzy and Jessie, who are described as helpful, respectful, and attentive to customer needs. The availability of used games and collectibles like Funko Pops is frequently cited as a draw for customers. However, numerous negative experiences are also reported, with recurring complaints about damaged or defective items, particularly collectibles sold in poor condition without discounts. Many reviewers criticize inconsistent customer service, ranging from unhelpful or rude staff to difficulties with returns and exchanges. Issues with online ordering, such as delayed or missing shipments, incorrect product descriptions, and a poorly functioning website, further contribute to frustration.
Commonly mentioned negatives include poor product quality control, with items arriving damaged or not matching online descriptions, and return policies perceived as overly restrictive or unaccommodating. Some customers express disappointment with the decline in service quality compared to past experiences, while others highlight the inconvenience of dealing with GameStop’s logistical and operational shortcomings. Despite these criticisms, a minority of reviews note positive interactions with staff and appreciation for the store’s inventory of used games and merchandise, underscoring the variability in customer experiences across locations and employees.