Profile
GameStop Jennings MO US
The GameStop located at 8025 W Florissant Ave Ste 320, Jennings, MO, offers a wide selection of video games, consoles, and accessories for gamers of all ages. This store
Location Reviews
Overall sentiment among reviewers is predominantly negative, with widespread dissatisfaction reported across multiple aspects of GameStop’s operations. Customers frequently express frustration with product quality, order fulfillment, and customer service. Common complaints include receiving damaged or incorrect items, such as used games instead of new ones, missing original packaging, and delays in replacements. Many reviewers also highlight issues with the online shopping experience, citing bugs on the website, incorrect shipping information, and false advertising regarding delivery timelines.
Order fulfillment problems are particularly prevalent, with multiple accounts of delayed or incomplete shipments, such as receiving only one of two ordered Nintendo Switches and waiting over a month for a replacement without compensation. Poor customer service is another recurring theme, with customers noting a lack of apologies or effective resolutions for their issues. While no positive aspects are consistently mentioned, some reviewers emphasize the broader implications of these issues, suggesting that GameStop’s practices may be contributing to its declining reputation and potential business challenges.