Profile
GameStop Lihue HI US
GameStop located at 3-2600 Kaumualii Hwy, Lihue, HI, is a retail store specializing in video games, gaming consoles, and related accessories. The store offers a wide selection of new and pre-owned games, consoles from major brands, and accessories such as controllers, headsets, and gaming peripherals. Customers can also take advantage of trade-in programs, allowing them to exchange used games and consoles for store credit.
Notable features of this location include a welcoming atmosphere for gaming enthusiasts and a knowledgeable staff available to assist with product recommendations and troubleshooting. The store may also host in-store events or promotions, enhancing the shopping experience for locals and visitors alike. As a trusted destination for gaming products, GameStop in Lihue provides a convenient hub for both casual players and dedicated gamers seeking the latest releases and deals.
Note: The provided information about stock quotes and financial details pertains to GameStop Corp. (GME) as a publicly traded company and is not directly related to the retail operations of this specific location.
Location Reviews
GameStop reviews present a mixed sentiment, with both positive and negative experiences reported. Positives include praise for helpful and courteous employees, such as Ozzy and Jessie, who provided efficient service and went above expectations to assist customers. Many reviewers appreciate the store’s selection of used games, collectibles, and trade-in options, which offer competitive pricing. However, several recurring negative issues are highlighted, including the sale of damaged or defective items—particularly Funko Pops and other collectibles—without discounts, and inconsistent product quality, such as missing original packaging or sleeves.
Negative feedback centers on poor customer service, with reports of unresponsive or rude staff, complicated return policies, and difficulties resolving issues like defective games or delayed shipments. Multiple reviews mention instances of false advertising regarding shipping times, with orders taking far longer than promised, and complaints about unreturned or incomplete purchases. While some customers express satisfaction with specific interactions or store locations, the overall sentiment leans toward frustration, with many reviewers citing systemic issues that have led to a decline in trust and a perception of declining service quality.