Profile
GameStop Honolulu HI US
GameStop located at 930 Valkenburgh St, Honolulu, HI, is a retail store specializing in video games, gaming consoles, and related merchandise. The store offers a wide selection of new and pre-owned video games, accessories, and hardware for popular gaming platforms, including PlayStation, Xbox, and Nintendo. Customers can also take advantage of trade-in programs, allowing them to exchange used games and consoles for store credit. Notable features include a knowledgeable staff, competitive pricing, and a community-focused environment for gamers.
While the location serves as a physical retail hub for gaming enthusiasts, it is also associated with GameStop Corp. (GME), a publicly traded company known for its role in the video game industry and its history as a key player in the retail and digital distribution of gaming content. Investors and traders can access real-time stock quotes, company news, and historical performance data through financial platforms. However, the Honolulu location primarily focuses on providing in-store shopping experiences and customer service for gaming products.
For those seeking gaming supplies or interested in the company’s stock performance, the Honolulu GameStop offers a convenient local destination, while the broader corporation continues to influence the gaming and investment sectors.
Location Reviews
GameStop reviews on ConsumerAffairs and other platforms present a mixed picture, with both positive and negative feedback. Positives frequently include praise for individual employees, such as Ozzy and Jessie, who are described as helpful, courteous, and attentive to customer needs. Some customers appreciate the selection of used games, game merchandise, and competitive pricing. However, negative experiences are also common, with recurring complaints about damaged or defective items, particularly Funko Pops and other collectibles, which are often sold without discounts despite visible damage. Issues with customer service, including rude staff, unhelpful employees, and poor handling of returns or exchanges, are frequently cited. Additionally, several reviews highlight problems with online orders, such as delayed or missing shipments, incorrect product packaging, and inadequate compensation for errors.
Overall sentiment leans negative, with many customers expressing frustration over inconsistent service quality, strict return policies, and perceived false advertising (e.g., shipping delays). While some reviews note the value of in-store experiences and the availability of deals on used games, the frequency of complaints about damaged goods, unresponsive staff, and logistical issues suggests significant room for improvement. A few reviews also mention that the company’s reputation and practices may be contributing to declining store performance, though this remains a minority perspective.