Profile
GameStop Lakewood CO US
GameStop at 14500 W Colfax Ave, Lakewood, CO, is a premier destination for gamers seeking the latest video games, consoles, and accessories. The store offers a wide selection of new and pre-owned titles across major platforms, including PlayStation, Xbox, Nintendo, and PC, alongside a variety of gaming hardware, peripherals, and merchandise. Customers can take advantage of trade-in programs, in-store deals, and exclusive promotions, making it a go-to spot for both casual and hardcore gamers.
Notable features include a knowledgeable staff dedicated to helping customers find the perfect games and systems, as well as a community-focused environment that hosts events and tournaments. The store also provides repair services for consoles and accessories, ensuring long-term value for shoppers. Located in a high-traffic area of Lakewood, this GameStop combines convenience with an extensive inventory, catering to the needs of gamers of all ages.
Location Reviews
Overall sentiment toward GameStop in the provided reviews is predominantly negative, with customers expressing widespread dissatisfaction across multiple aspects of the company’s operations. Commonly mentioned negatives include poor product quality, inconsistent order fulfillment, and inadequate customer service. Many reviewers highlighted issues such as receiving incomplete or incorrect orders (e.g., only one of two ordered Nintendo Switches, or games missing original artwork and packaging), significant delays in replacements or refunds, and a lack of compensation for inconveniences. Additionally, complaints about the company’s website—such as bugs, poor user experience, and failure to save delivery information—were frequently cited, often leading to shipping errors or lost packages.
False advertising related to shipping timelines and product condition also emerged as recurring concerns, with customers reporting discrepancies between advertised delivery times and actual service, as well as receiving used or damaged items labeled as new. Some reviews specifically criticized trade-in practices, alleging that stores deliberately undervalue consoles by using faulty equipment for appraisals. While no positive aspects are explicitly mentioned in the reviews, a few comments indirectly suggested that the company’s self-inflicted reputation damage could lead to its decline, though this was framed as a consequence of the cited issues rather than a direct critique.