Profile
GameStop Denver CO US
GameStop at 960 S Colorado Blvd, Denver, CO 80238, is a premier destination for gamers seeking the latest video games, consoles, accessories, and entertainment products. This location offers a wide selection of new and pre-owned gaming items, along with trade-in services for consoles, games, and accessories, allowing customers to maximize the value of their purchases. With 20 photos available for reference, the store provides a vibrant, immersive shopping experience tailored to both casual and hardcore gamers.
Operating with extended hours on Fridays and Saturdays, the store is open Monday through Thursday from 12:00 pm to 8:00 pm, Friday and Saturday from 10:00 am to 9:00 pm, and Sunday from 12:00 pm to 7:00 pm. Customers can contact the location directly at (303) 757-1005 for assistance or inquiries. Notable features include expert staff available to help with product recommendations, game repairs, and warranty services, ensuring a comprehensive gaming experience.
Whether browsing for the latest releases or seeking competitive pricing on used inventory, GameStop Denver serves as a hub for gaming enthusiasts in the area. The store’s commitment to customer satisfaction, combined with its convenient hours and extensive product range, makes it a go-to spot for all gaming needs.
Location Reviews
The overall sentiment of the reviews for GameStop is predominantly negative, with customers expressing widespread dissatisfaction across multiple aspects of the company’s operations. Commonly mentioned issues include poor product quality, such as receiving used or damaged items instead of new ones, missing original packaging or artwork, and incorrect or incomplete orders (e.g., only receiving one of two ordered Nintendo Switches). Order fulfillment is frequently criticized for delays, with some customers waiting over a month for replacements or corrections. Additionally, the website is described as unreliable, plagued by bugs, and failing to save delivery information properly, leading to shipping errors or lost packages.
Customer service is another major point of contention, with reviewers citing unapologetic responses, lack of compensation for delays or errors, and ineffective resolution of complaints. Some customers also accused GameStop of deceptive practices, such as falsely advertising shipping times or using subpar trade-in equipment to undervalue consoles. While no positive aspects are explicitly highlighted in the reviews, a few comments suggest that employees are not at fault, implying systemic issues within the company’s policies and operations.