Profile
GameStop Upland CA US
Located at 1883 N Campus Ave Ste B, Upland, CA, this GameStop store offers a wide selection of new and pre-owned video games, gaming consoles, accessories, and merchandise for enthusiasts of all ages. Customers can explore the latest releases from major titles and platforms, as well as enjoy competitive pricing on popular gaming hardware and software. The store also provides trade-in services, allowing shoppers to exchange used games and consoles for store credit, enhancing value and sustainability.
Notable for its convenient location and welcoming atmosphere, the Upland GameStop serves as a hub for gamers in the community, offering expert staff assistance to help customers find the perfect products. Additional services may include game repairs, warranty support, and access to exclusive in-store events or promotions. Whether browsing for the latest titles or seeking deals on gaming essentials, visitors can expect a seamless shopping experience tailored to both casual players and dedicated collectors.
Location Reviews
The overall sentiment of the reviews is predominantly negative, with customers expressing dissatisfaction with their experiences. Commonly mentioned issues include receiving products that did not match descriptions, were in poor condition, or arrived incomplete (e.g., only one of two ordered Nintendo Switches was delivered). Many reviewers highlighted problems with customer service, such as a lack of apology or compensation for delays, and frustration with the company’s handling of replacements. Additionally, several complaints pointed to false advertising regarding shipping timelines and product availability, as well as website bugs that hindered the ordering process.
Other recurring criticisms included the use of subpar trade-in practices, such as using broken monitors to undervalue consoles, and receiving “certified pre-owned” items that lacked original packaging or artwork as advertised. Some reviewers also noted that GameStop’s online platform was unreliable, with issues like unsaved address information and delivery errors. While no significant positives were explicitly mentioned, a few reviewers acknowledged that replacements were occasionally sent, though this did not mitigate their dissatisfaction with the overall experience. These concerns collectively reflect a perception of declining service quality and unmet expectations.