Profile
GameStop Peoria AZ US
GameStop located at 16879 N 75th Ave, Peoria, AZ, is a full-service retailer specializing in video games, gaming consoles, accessories, and entertainment products. The store offers a wide selection of new and pre-owned games, trade-in options for customers, and access to exclusive titles and promotions. It also provides repair services for gaming hardware and hosts events such as game launches and community gatherings, fostering engagement among local gaming enthusiasts.
Notable for its convenient location and commitment to customer service, this GameStop caters to both casual gamers and collectors. While recent social media reports and blogs have highlighted potential closures of over 25 GameStop locations in California, the Peoria store remains operational and continues to serve the Arizona community. Its inventory and services reflect the brand’s dedication to supporting the gaming industry and providing value to customers.
Location Reviews
GameStop’s reviews on ConsumerAffairs reflect a predominantly negative sentiment, with 670 reviews all rated 1 star (100% of total ratings). Customers frequently express dissatisfaction with multiple aspects of the company, including product quality, order fulfillment, and customer service. Common complaints include receiving incomplete or incorrect orders (e.g., only one Nintendo Switch delivered instead of two), poor handling of returns or replacements, and poor communication about shipping delays or false advertising claims (e.g., 2-3 day delivery promises not met). Many reviewers also criticize the condition of received items, such as used or damaged games sold as new, and report issues with the company’s website, including technical glitches and failed delivery attempts.
Additional concerns include allegations of deceptive trade-in practices, such as using faulty equipment to undervalue consoles, and frustration with the lack of compensation for delays or errors. While some reviewers attempted to resolve issues through returns or replacements, these efforts were often described as inadequate or unhelpful. No significant positive feedback is mentioned in the reviews, with many customers expressing intent to avoid future purchases due to repeated negative experiences. The overall sentiment underscores widespread dissatisfaction with GameStop’s reliability, transparency, and customer support.