Profile
GameStop Balikpapan Kalimantan Timur ID
The information provided does not include specific details about the GameStop location at Gg. Sumber, Balikpapan, Kalimantan Timur, such as its services, products, or notable features. To create an accurate business directory listing, please provide details such as the store’s offerings (e.g., video game sales, trade-in services, gaming consoles, or merchandise), operating hours, contact information, and any unique aspects of the business.
For now, this entry cannot be completed with the available data. If you have further information about the business, please share it to ensure the listing is comprehensive and useful for potential customers.
Location Reviews
The overall sentiment of the reviews is predominantly negative, with customers expressing widespread dissatisfaction with their experiences. Common complaints include receiving products in suboptimal condition, such as items that were damaged, used, or missing original packaging and artwork as advertised. Multiple reviewers highlighted discrepancies between product descriptions on the website and the actual items received, such as games arriving with “Certified Pre-Owned” labels instead of the original artwork sleeves. Additionally, customers criticized the slow and unapologetic handling of replacements, with one reviewer waiting over a month for a replacement Nintendo Switch without compensation for the delay.
Issues with the GameStop website and shipping processes were also frequently mentioned. Users reported technical problems, including bugs, failure to save address information, and misleading shipping timelines, with some orders delayed for weeks despite claims of 2–3 day delivery. Poor customer service was another recurring theme, with reviewers citing unresponsive or dismissive interactions and a lack of accountability for errors. While a few reviews noted that replacements were eventually sent, these were often insufficient to resolve the underlying issues. Overall, the feedback reflects significant concerns about product quality, reliability, and customer support, contributing to a perception of declining trust in the brand.