Profile
GameStop Montreal QC CA
GameStop located at 7077 Newman Blvd, Carrefour Angrignon, Montreal, QC, is a retail store specializing in video gaming products and services. The location offers a wide selection of new and pre-owned video games, gaming consoles, accessories, and merchandise for enthusiasts of all ages. Customers can also take advantage of trade-in programs, where they can exchange used games and consoles for store credit, and access exclusive deals on the latest titles and hardware.
Notable features of this GameStop include a dedicated customer service team, in-store demonstrations of popular gaming titles, and a convenient retail environment within the Carrefour Angrignon shopping complex. The store caters to both casual gamers and hardcore enthusiasts, providing a space to explore, purchase, and engage with the gaming community. While the broader GameStop Corp. (GME) is known for its stock market presence, this particular location focuses solely on retail offerings, ensuring a seamless shopping experience for local customers.
Location Reviews
The overall sentiment of the reviews is predominantly negative, with most customers expressing dissatisfaction with their experiences. Commonly mentioned issues include receiving products in poor condition, discrepancies between items received and their online descriptions, and poor customer service. Many reviewers reported receiving damaged, used, or incorrectly labeled items, such as games missing original artwork or packaging, and electronics arriving incomplete or delayed. Additionally, complaints about shipping and delivery problems were frequent, with customers citing false advertising regarding delivery timelines and packages being lost or delayed multiple times.
Other recurring criticisms included the company’s website being unreliable, with technical issues like unsaved address information and bugs, as well as a lack of compensation for delays or errors. Some reviewers also highlighted deceptive practices, such as using subpar equipment for trade-ins to undervalue customer items. While no positive aspects were explicitly mentioned in the reviews, a few comments acknowledged the efforts of individual employees, though these were overshadowed by systemic issues. Overall, the feedback reflects widespread frustration with GameStop’s product quality, service reliability, and operational transparency.